Integrating voice technology with your operations

The use of voice technology in the warehouse is expanding, particularly for order picking. Voice directed order picking involves the use of a wearable computer with a headset and microphone. The order pickers are instructed by voice on which items to pick and where to pick them. The pickers then verbally confirm their actions back to the system (WMS) via a radio frequency (RF) and local area network (LAN). The list of potential benefits from using a voice system is impressive:

• 99.9% plus order accuracy
• 15% plus increase in productivity over typical bar coding systems
• Removes trips back to assignment desk
• Removes cost of printing and distributing picking documents
• Removes cost of re-keying order amendments, picking confirmations and catch weights
• Hands free & head down — allows operators to focus on the task
• Real-time feedback for proactive management
• Real-time stock updating
• Improves safety
• Reduces training — verbal prompts easier

Voxware™ solution embedded in SOLOCHAIN™

Voxware’s voice enabled solution consists of a comprehensive application with an open, SOA-based software that gives you unprecedented independence, flexibility, and control. This voice recognition solution has been integrated into the SOLOCHAIN™, powered by Voxware. SOLOCHAIN™ has simplified the integration of voice by using the patented VoxBrowser client software and headsets. Voxware’s VoxBrowser utilizes open standards such as Voice XML and standard Internet protocol communications to achieve flexibility and scalability. The Voxware Integrated Speech Engine (VISE) is the strongest speech recognition engine designed specifically for use in demanding industrial environments.

Voice-enabled solution for your complete operation

Voice-enabled solutions maximize what your people can accomplish. Productivity is boosted. Expensive operations such as order checking are cut back or even eliminated. The voice-enabled SOLOCHAIN™ solution is readily configured to automate the full spectrum of logistics and manufactured functions:

• Picking
• Receiving
• Put away
• Replenishment
• Loading
• Stocktaking
• Shop floor tracking
• Kanban replenishment
• Configuration management

Superior Features of Voxware’s Integrated Speech Engine—VISE

• Speaker Dependent Speech Recognizer

  Internally develop and continuously refined to deliver high recognition reliability, robustness and efficiency

• Noise Robustness

  Automatically adapts and dynamically adjusts to the current level of background noise even in environments with continuous 90+ decibel levels

• Out of Vocabulary Rejection

  Uniquely allows workers to have side conversations, and then easily resume their work without moving their headset or pressing a mute button

• Personalization

  Exceptional voiceprint refinement allows VISE to retrain itself to better recognize workers by retraining only those phrases that are not being recognized properly