The SOLOCHAIN™ Quality Management and Non-Conformity Module helps you follow up quality issues and resolve customers’ complaints issues in a prompt manner. It provides product traceability across the whole supply chain network down to the lot level, allowing for the prompt identification and isolation of any product with quality issues, particularly in the case of product recalls. The resolution process for non-conformity report is followed in real-time through an electronic workflow process for efficient and timely resolution. A non-conformity analysis dashboard gives you a complete view of all current issues and tools for root cause analysis.